Cryptocurrency can feel complicated. That is exactly what fraudsters rely on.
Whether you are buying cryptocurrency for the first time, need help setting up a wallet, or simply want someone you trust to guide you through a transfer, we are here. We can come to you, meet at our Liverpool office, or work with you remotely — whatever suits you best.
Whether you're brand new to cryptocurrency or have been investing for a while, it's normal to have questions — especially when it comes to larger transfers, tax documentation, or keeping your assets safe. We work with people of all backgrounds and experience levels, taking things at your pace. No jargon, no pressure.
Our personal assistance service covers the full range of everyday crypto needs, from your very first purchase to managing holdings you have already built up.
We walk you through the process of buying cryptocurrency from scratch. That means choosing a reputable exchange, verifying your identity securely, funding your account, and making your first purchase with confidence. We can also help you understand what you are buying and why.
A cryptocurrency wallet is where your assets are stored. Setting one up correctly and keeping it secure is one of the most important things you can do. We help you choose the right type of wallet for your needs, set it up properly, and understand how to keep it safe from fraud and theft.
Moving cryptocurrency between wallets or exchanges sounds simple but carries real risk if done incorrectly. We provide step-by-step guidance and, for larger or more complex transfers, can be with you throughout the process to make sure everything goes as it should.
We can obtain transaction statements on your behalf from exchanges and wallets. This is particularly useful if you need documentation for HMRC, a bank complaint, or a Financial Ombudsman Service claim. We produce these in a clear, verifiable format that is appropriate for official use.
Sometimes it is easier to have someone with you in person. We can come to your home or place of work across the North West, or you are welcome to visit us at our Liverpool office. We also offer full remote support by phone or video call for those who prefer it.
Cryptocurrency scams are becoming more sophisticated. Before you make any investment or transfer, we can carry out a quick review to help you identify warning signs, check the legitimacy of a platform, and make sure you are not being targeted by fraudsters.
There is no complicated process to go through. We keep things simple from the very first conversation.
Call us, email us, or fill in the contact form. Tell us a little about what you need help with. There is no commitment at this stage.
We'll have a free, no-obligation chat to understand your needs and agree how to meet — in person, by phone, or on a video call.
We confirm exactly what we will do, how long it will take, and what it will cost. Everything is agreed upfront. No surprises.
We work through things with you step by step, at your pace. You can ask questions at any point and we will always explain what is happening and why.
Because every situation is different, we do not publish fixed prices for personal assistance. What we do is discuss your needs first, and then give you a clear, agreed cost before any work begins. You are never committed until you are happy to proceed. If you are unsure whether your situation warrants a paid service, just get in touch and ask. We are always happy to have an initial conversation at no cost.
Whether you have a specific task in mind or just want to talk through your situation, get in touch. There is no obligation and no pressure — just a friendly, expert conversation.